Support Tickets - Captcha not able to load (Light)

Captcha not able to load (Light)

Live Chat 17.02.2016 747 Support Status: Closed Solution: Yes ammy


Hi,

I just installed the Light chat app on localhost but when a new chat is opened the capctha image could not be loaded and hence the I am not able to regsiter for chat.

What could be the issue ?


Replies (5)

  • avatar ammy

    Hi,

    I am also getting the below warning how to disable that :

    Deprecated: mysql_connect();

    adding error_reporting(E_ALL ^ E_DEPRECATED); in index.php doesnt seem to fix it.

    17.02.2016 0
  • avatar Jerome

    Thank you for opening a support ticket.

    Could I please have the url where the client button has been installed.

    Thank you.

    17.02.2016 0
  • avatar Jerome

    For your mysql_connect error, please open your db.php file and change to mysqli mode.

    define('LS_MYSQL_CONNECTION', 1);

    That will fix it. Depending on your PHP version, mysql_connect has been deprecated.

    17.02.2016 0
  • avatar ammy

    Hi Jerome,

    Thanks for the promt respondse.

    The GD extension was not enabled in php which was the reason the image was not create

    I fixed it.

    Also the mysql error has gone.

    Thank you :).

    18.02.2016 0
  • avatar Jerome

    Thank you for the feedback.

    *** Ticket closed ***

    18.02.2016 0