Support Tickets - Unable to open download zip

Unable to open download zip

HelpDesk 26.01.2016 385 Support Status: Closed Solution: Yes miopr


Hello,

I received the download link and downloaded the zip file (237 bytes), but I am unable to open the zip on mac. I get the following error.

"Unable to unarchive into Desktop" (Error 1 - Operation not permitted.) or "Decompression Failed"

There appears to be a problem with the zip file.

Thanks in advanced for your help.

Kaleb

Sign in to see the solution.