Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 290 Status: Closed

Ticket/Answer from has not been created

Hello,I'm having an issue with customers responses not created in helpdesk. The customer that ...

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ID: 233 Status: Closed

CMS 2.1 - Responsive filemanager (language)

Responsive filemanager has only english language. I think that is better language by CMS.I tested ...

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ID: 229 Status: Closed

CMS 2.1 - plugin Download (fix code)

Plugin Download, file downloadsidebar.phpFix bug in loading languageNow<h4><?php echo ...

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ID: 228 Status: Closed

CMS 2.1 - robots.txt

Hi Jerome,I thinka that you have bug in robots.txt. Your code isUser-agent: *Disallow: ...

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ID: 222 Status: Closed

Only works on firefox

after installing live chat business turned out that only works if the client is using firefox. For ...

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ID: 214 Status: Closed

Deleting a contact registry

I was trying to delete a contact from the contact list history, and I got this error:DB ...

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ID: 207 Status: Closed

CMS 2.1 - SEO keywords

Jerome, I found small ...

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ID: 196 Status: Closed

Can Make Source Changes or Other Edits

Please watch this video: video removedIt seems for some reason, mouse clicks are disabled when ...

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ID: 175 Status: Closed

Turkish Language File Problem

Hello,When I use your tr_TR language file, It ignores errors and don't write any of the strings in ...

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