Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 97 Status: Closed

some issues

Hi,we have some problems, but the chat is fantastic.1- the chat in our site made with Adobe Muse ...

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ID: 94 Status: Closed

E-mails coming from Root@localhost

I just installed and did some testing. When I create tickets and reply to tickets the e-mails being ...

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ID: 93 Status: Closed

Issues with helpdesk 1.2

Hello,I have installed the helpdesk 1.2 but am still having some issues I'm hoping are an easy fix ...

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ID: 89 Status: Closed

Ticket standard responses

Hello,I made few standard responses, from operator/index.php?p=responseticket. I made a few bullet ...

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ID: 88 Status: Closed

Edit language error

Hi,I bought the CMS, everything is great, but when I click Edit Language an error:Warning: ...

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ID: 86 Status: Closed

Shop Link not showing

The shop or e-commerce link to the online store is not showing in the navigation bar of the ...

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ID: 85 Status: Closed

Payment gateway settings

i get the following error message when i try to edit any of the payment option I receive following ...

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ID: 84 Status: Closed

Slider not loading images

The slider images are not loading automatically they are only loading when the minial style is ...

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ID: 82 Status: Closed

Disabling ticket reminder

Hi Jerome,I would like to know if the ticket reminder can be disabled. I can't find a way through ...

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