Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 569 Status: Closed

CMS 2.3 - New plugin OWL

What is it OWL plugin please?thx

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ID: 567 Status: Open

Live Chat - Option to Load CSS and JS from widget

Hi,What do you think about adding an option to offload CSS and JS to the website the widget is ...

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ID: 566 Status: Closed

CMS - PHP eval()

Hi Jerome,Why we use function 'eval'?https://www.owasp.org/index.php/PHP_Security_Cheat_SheetThx

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ID: 545 Status: Closed

Helpdesk priority disable request

Hi Jakweb team,I would like to make a request for helpdesk on your future update. The ability to ...

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ID: 489 Status: Closed

Live Chat 3

When will live chat 3 be available, thought I would ask as I came across a support ticket for it ...

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ID: 471 Status: Open

Facebook/G+/Twitter login

Hi,Any plans to implement social media registration/login?Thanks!

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ID: 441 Status: Closed

CMS - Plugin Blog uninstall.php

Fix bug in Plugin Blog - uninstall.php$jakdb->query('DELETE FROM tagcloud WHERE tag = ' . ...

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ID: 406 Status: Closed

CMS 2.3 Release date?

Hi J, when the CMS 2.3 will be ready? I am checking every day the progress of it, but it doesn't ...

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ID: 391 Status: Closed

Can the Ticket screen be wider?

Richt now, the screen of reading tickets of the customer is small. Can we make this wider? I think ...

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