Support Tickets - HelpDesk

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ID: 340 Status: Closed

how to latest update

hello how to update helpdesk system to 1.7 from 1.5

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ID: 333 Status: Closed

Email fetch does not mark emails as read

Hi, I still have a problem with the email fetching: It does not mark emails as read. So next time ...

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ID: 332 Status: Closed

HelpDesk 1.6 Pipe.php error

Hello,I just installed new 1.6 version. I have an issue, pipe.php is giving the following ...

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ID: 331 Status: Closed

Error #2 when running email.php

The email.php now runs longer, but it is still a bug there. Parse error: syntax error, unexpected ...

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ID: 330 Status: Closed

Error when running /email.php

I run the /email.php (HelpDesk 1.6)Got a php arror: Parse error: syntax error, unexpected ';' in ...

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ID: 329 Status: Closed

How does email fetch work? Cron etc

Hi, I have updated to Helpdesk 1.6 and try out the fetch email solution. That is a must wanted ...

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ID: 328 Status: Closed

Disabling priority in tickets

Hello,I would like to know if there is a way to modify helpdesk to disable priority importance. 99% ...

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ID: 326 Status: Closed

Helpdesk version 1.6 - When is it available?

I just read here: PHP IMAP that HelpDesk will be able to fetch emails, and that it is (?) released? ...

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ID: 325 Status: Closed

Helpdesk chat freezes on please wait

Hi, We bought and installed your helpdesk sollution some time ago, but never did get the chance to ...

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