Support Tickets - HelpDesk

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ID: 94 Status: Closed

E-mails coming from Root@localhost

I just installed and did some testing. When I create tickets and reply to tickets the e-mails being ...

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ID: 93 Status: Closed

Issues with helpdesk 1.2

Hello,I have installed the helpdesk 1.2 but am still having some issues I'm hoping are an easy fix ...

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ID: 89 Status: Closed

Ticket standard responses

Hello,I made few standard responses, from operator/index.php?p=responseticket. I made a few bullet ...

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ID: 83 Status: Closed

1.2 update file editor icons

The latest helpdesk update 1.2 seem to have missing file editor icons. I'm referring to the ...

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ID: 82 Status: Closed

Disabling ticket reminder

Hi Jerome,I would like to know if the ticket reminder can be disabled. I can't find a way through ...

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ID: 81 Status: Closed

custom field/web project id

hey jerome,you may remember we spoke the other day re helpdesk system, i really hope you dont mind ...

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ID: 79 Status: Closed

Save a ticket as draft

Hello,I would like to know if there is a way to save a draft.  For tickets, that need more ...

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ID: 78 Status: Closed

Client and web projects

Hello,  When I assign a web project to a customer ( ...

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ID: 77 Status: Closed

Close ticket after a set time interval

On the settings operator/index.php?p=settings there is an option that shows Close ticket after ...

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