Support Tickets - Live Chat

Live Chat Business and older discontinued versions.

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ID: 222 Status: Closed

Only works on firefox

after installing live chat business turned out that only works if the client is using firefox. For ...

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ID: 216 Status: Closed

Online / offline & auto proactive

Hello Jerome,we have 3 questions:1) even though i am logged in to the operator panel and activated ...

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ID: 214 Status: Closed

Deleting a contact registry

I was trying to delete a contact from the contact list history, and I got this error:DB ...

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ID: 212 Status: Closed

file structure upload

We have uploaded the files in the subfolder livechat.To go to the operator panel, we cannot get ...

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ID: 187 Status: Closed

Session expires

Hi. I really need help. When a customer enters the chat and the operator starts the service session ...

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ID: 178 Status: Closed

Chat is not working

Dear Supportwe configer the helpdesk module, but the chat is not working.We need your support ...

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ID: 172 Status: Closed

Capturing User Name

Hi. Before I would like to congratulate the Live Chat is spectacular.I wonder if it is a ...

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ID: 167 Status: Closed

Upgrade question

Hi Jerome,I was careless and did not update my LiveChat v.1.5 to v.2 in February.Now I downloaded ...

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ID: 166 Status: Closed

Selecting Plivo

When setting up the Text Message Service, I chose Plivo but when I save it it does not hold Plivo ...

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