Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 16 Status: Closed

live chat installed in a subdomain

Hi Jérôme, nice to meet you. I tried the solution you mentioned in your email, open ...

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ID: 15 Status: Closed

Chat history

Hello Sir jerome -I would like to show you some problem in the live chat 01- I have the same ...

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ID: 14 Status: Closed

Change favicon and logo

Coud you please tell me how to change favicon and logo?I know in the frontend can change logo but I ...

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ID: 13 Status: Closed

User manual please!

I have no coding knowledge and need too much help because there is no user manual of the software, ...

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ID: 12 Status: Closed

Business Chat WP Gravity Forms

The chat script in the footer of WordPress sites breaks Gravity Forms on mobile devices. Gravity ...

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ID: 11 Status: Closed

Add user to post on blog

I have another question. Firs of all thank you for the support.How can I add a user that can post ...

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ID: 10 Status: Closed

User manual for CMS

Because I saw the 3 videos that you post on youtube and non of they worked for me. If you want to ...

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ID: 9 Status: Closed

Business Chat Button

Trying to the chat button to look same as the demo.I have the following code on the page:When I use ...

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ID: 8 Status: Closed

Avarats issue

I have a bug report and a question.1. I described it in the screenshot ...

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