Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

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ID: 217 Status: Closed

CMS 2.1 - properties found

1. Login page- Recovery password - If I put email which not exist in CMS, email is send with link ...

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ID: 216 Status: Closed

Online / offline & auto proactive

Hello Jerome,we have 3 questions:1) even though i am logged in to the operator panel and activated ...

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ID: 215 Status: Closed

CMS - fontawesome

Hi Jerome and Maria.I need help please. I have problem with loading fontawesome files.If I clear ...

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ID: 214 Status: Closed

Deleting a contact registry

I was trying to delete a contact from the contact list history, and I got this error:DB ...

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ID: 213 Status: Closed

New Client

Figured I better ask my question here, since it's gone unanswered for over day (which was rare) I ...

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ID: 212 Status: Closed

file structure upload

We have uploaded the files in the subfolder livechat.To go to the operator panel, we cannot get ...

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ID: 209 Status: Closed

Ticket import from inbox

Can i import tickets from inbox every 5 minutes ?Thanks

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ID: 208 Status: Closed

Add button on other websites

Hi I would like to add chat feature on other domains / websites Is this possibile ?Thanks

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ID: 207 Status: Closed

CMS 2.1 - SEO keywords

Jerome, I found small ...

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