This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.
In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.
Is it possible to upload new avatar images or are we stuck with the default ones? I did see that I ...
Hello Jérôme, unfortunately the dates of historical contact and chat are not ...
Hi, I still have a problem with the email fetching: It does not mark emails as read. So next time ...
Hello,I just installed new 1.6 version. I have an issue, pipe.php is giving the following ...
The email.php now runs longer, but it is still a bug there. Parse error: syntax error, unexpected ...
I run the /email.php (HelpDesk 1.6)Got a php arror: Parse error: syntax error, unexpected ';' in ...
Hi, I have updated to Helpdesk 1.6 and try out the fetch email solution. That is a must wanted ...
Hello,I would like to know if there is a way to modify helpdesk to disable priority importance. 99% ...
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
