Support Tickets

This is our old support area should you still see the "Add New Ticket" Button, please use this area for creating a new ticket.

In case you don't see the button, please head over to our new support area, your login details are the same as on this site. In case you have just purchased a license your support access will be granted within three to six hours. Remember most of the questions are answered in the FAQ, you can also use the Search on the right hand side.

Create new Ticket

ID: 390 Status: Closed

Directly routing to open support tickets

If customer close an open ticket by clicking the ticket button, He will automatically be routed to ...

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ID: 389 Status: Closed

Live chat embed code

I don't know why but live chat dosen't work at all...I mean the embeded code that I have placed in ...

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ID: 388 Status: Closed

After install why not have all menu same demo site

After install why not have all menu same demo siteNot haveGallery Blog E-Commerce FAQ Retailers

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ID: 385 Status: Closed

Operator Email Tickets

Hello, I have bought your theme from CodeCanyon and I would need some help with somehting. When ...

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ID: 383 Status: Closed

HTTPS dont work

We try to change from http to https, and the application wont respond when called to with https ...

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ID: 382 Status: Closed

Chat Engage Proactive

Hello , I'm still having problems with my proactive chat : 1 - right gave functionality to invite ...

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ID: 381 Status: Closed

Advanced filtering

Hello,Thanks for creating an amazing tool. We have implemented this tool successfully as our ...

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ID: 380 Status: Closed

Add new index template

Hello, ive been able to add a new link to the menu and want to make a new page template with ...

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ID: 379 Status: Closed

Wildcard Proactive

I need the Chat Engage Proactive as 1 to any page of the site that the client is .For example, if I ...

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