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Installation

Thank you very much for your trust in our installation service. Please select the correct option above: No Option = Live Chat 3 The rest should be self explainedInstallation service includes:Installation ...

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Native Apps - HD3 / CD3

Buy our native Apps for HelpDesk 3 and Cloud Desk 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App *1 Version / Upgrades to ...

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Native Apps - LC3 / CC3

Buy our native Apps for Live Chat 3 and Cloud Chat 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App *1 Version / Upgrades ...

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SMS Script

Send a text message with Nexmo from your own server. All messages and contacts are saved for later use, password protected and cheap to run.

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Live Chat Business Avatars

A full pack of business avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...

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Live Chat People Avatars

A full pack of people avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...

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Live Chat Dog Avatars

A full pack of dog avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...

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Live Chat Animal Avatars

A full pack of cute animal avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...

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Live Chat Casual Avatars

A full pack of fancy casual avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...

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Live Chat Robot Avatars

A full pack of steampunk robot avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each ...

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Live Chat Business 2 Avatars

The second full pack of business avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each ...

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Live Chat Cats and Dogs Avatars

A full pack of cats and dogs avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package ...

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Live Chat Monkey Avatars

A full pack of monkey avatars for your Live Chat 3, HelpDesk 3 and Cloud Chat 3 installation.Download the package and replace the avatars on your server via FTP, the avatars are located on each package under: ...

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Apache htaccess

A few redirects for your root directory if your server is running on apache.Your .htaccess file should start with following two lines:RewriteEngine onRewriteOptions MaxRedirects=1Now we have different rules ...

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Ubuntu 14.04 and Virtualmin Part 1

Today we will show you how to install virtualmin on a fresh Ubuntu 14.04 running on a vps with the new services like digitalocean or vultr.Virtualmin is free and licensed under the GPL license, with Virtualmin ...

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Ubuntu 14.04 and Virtualmin Part 2

Welcome to our second part of how to install Virtualmin on Ubuntu 14.04 and run your own web hosting environment.Missed the first part? Read it here.Your server is up and running but not quite finished yet. In ...

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30 Days Support

After selling a dozen licenses with our new license strategy we had to change it slightly, means you get more now.We have now included 30 days support through our support tickets. In 99% of the support ...

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Ubuntu 14.04 and Virtualmin Part 3

Welcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...

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Vanilla Javascript

There was a time in web development that when a website was powered with any Javascript it was bad, some people even blocked Javascript on the browser so it won't be executed. Today that would be ...

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Facebook Like Button

I'm sure you have seen the new facebook like button?! Like it?We do, actually that is one thing that has been asked for ages and finally they build it into the system. In this article we build a facebook like ...

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Live Chat Business 1.3

A new update for our Live Chat Business has been released.We want to thank you for all the feedback and suggestion you have sent us in the last two weeks. Thanks to our new auto updated introduced in version ...

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HelpDesk 1.1

We are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...

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SMS Script with Nexmo

Advent Advent.December is here and another Year is almost over. Time runs quickly and we hope you not a thing.Today we have another freebie for you: SMS Script with Nexmo. Send text messages from your ...

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Business - Minimum Requirements

Old product, not valid anymore, please check for each product the correct minimum requirements.You will need a hosting package with following minimum requirements.The web server must have PHP and MySQL with ...

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Installation First Steps

I you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...

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Add Super Operators

Adding another super operator is fairly easy!Please follow this steps to create another super operator:Login into your operator panel as a super administrator.Go to User and click on New User.Add all necessary ...

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1&1 Server Connection

If you install Live Chat or any our Products on a 1&1 server you might run into a database connection problem.Please use following setting to connect to your 1&1 database:define('DB_HOST', ...

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WebSocket Minimum Requirements

Live Chat WebSocket our best live chat solution hosted on your server. Please find here the minimum requirements for Live Chat WebSocket.SSH Access to your web sever or able to run a CLI Daemon thru a command ...

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WebSocket - Run PHP Daemon

The best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...

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WebSocket - Protect PHP Daemon

When running a PHP Dameon it is important that it will be run only thru CLI (ssh, command line) and never from a browser (security risk).You have two options to protect the files from accessing from a ...

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WebSocket versus Ajax Requests

What is the main difference between WebSocket and AJAX Requests.First speed, if a websocket connection is established you are constantly connected to the websocket server and both parties can send data in real ...

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WebSocket - PHP Daemon as Server (Debian)

To run the PHP Socket Server as a service we created a bash script for Debian / Ubuntu and it should also work on other linux based server with slight modifications.The bash script:#! /bin/sh### BEGIN INIT ...

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WebSocket - Daemon with Upstart - Ubuntu / CentOS

With Ubuntu you should have upstart installed by default and therefore the daemon can be installed even easier.Create a new script file at: /etc/init/jakchat.conf with following content:# Infodescription Live ...

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Livechat v 1.3 doesn't work

Hi.I've tested the new chat, version 1.3, administrators chat works brilliantly, but... now isn't working functionality of the main chat. When the people try to send the messages nothing happens, the operators ...

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CMS 1.4 - troubleshooting

Hi Jerome,I have a problem with displaying pages and do not know where the problem is.I have category Kontakt (in english - Contact), pages for this category and If I click on Kontakt in Navbar, php server ...

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Issues with helpdesk 1.2

Hello,I have installed the helpdesk 1.2 but am still having some issues I'm hoping are an easy fix today. I'm confident the first issue has something to do with my db.php file but after trying a number of ...

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E-mails coming from Root@localhost

I just installed and did some testing. When I create tickets and reply to tickets the e-mails being sent out are showing it is coming from Root@localhost. I have my e-mail settings set to SMTP as I would like ...

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DB Error (Prefix)

While installing I receive this error below. Please helpDB ErrorMessage:MySQL Query fail: CREATE TABLE a-zautoproactive ( `id` int(11) NOT NULL AUTO_INCREMENT, `path` varchar(200) NULL DEFAULT NULL, `message` ...

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Chat offline if is not superoperator

Hello, We have installet LiveChat as a corporative support solution. Installation is done over a DirectAdmin linux server and chat button is incorpored in three different websites with two different ...

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feedback installation error

Hijust tried to install feedback and i get this error in step 2 could you please help me with some adviceThanksDatabase Error - We have been informed and fix it as soon as possible.We apologize for any ...

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Marked as suspicious and quarantined items

hello,I received this mail from server's antivirus:PATH: /home*/*/public_html/ /var/www/html/ /usr/local/apache/htdocs/RANGE: 1 daysTOTAL FILES: 4508TOTAL HITS: 2TOTAL CLEANED: 0FILE HIT ...

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Email piping issues

Hi Jerome,I keep getting a lot of emails showing the following:email subject: Email Pipingbody: Ticket/Answer from myownemail@email.com has not been created.I checked with my webhost and they don't produce ...

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JAKWEB HelpDesk Bridge Pluign on different domain

Hi Support,If I have my wordpress and helpdesk softwware on different domain and Server, can we still use this JAKWEB HelpDesk Bridge plugin?

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