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Installation

Installation service includes:Installation on one location of your choiceUpload all folders and filesConfiguration of databaseSetup and first test runInstallation service does not include:Customization ...

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Ubuntu 14.04 and Virtualmin Part 1

Today we will show you how to install virtualmin on a fresh Ubuntu 14.04 running on a vps with the new services like digitalocean or vultr.Virtualmin is free and licensed under the GPL license, with Virtualmin ...

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Ubuntu 14.04 and Virtualmin Part 2

Welcome to our second part of how to install Virtualmin on Ubuntu 14.04 and run your own web hosting environment.Missed the first part? Read it here.Your server is up and running but not quite finished yet. In ...

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Ubuntu 14.04 and Virtualmin Part 3

Welcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...

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CMS 1.1 on his way

Get ready for the first update for CMS. We have been working hard to give you the best experience with the new CMS 1.1, actually we should call it 2.0 because there are so many new things with this ...

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Live Chat Business 1.1

Live Chat Business 1.1 will be available soon. We are running the final tests and as you can see in the bottom right corner the chat is online and ready for your pre sales questions.With the update to 1.1 ...

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Updates CMS / Live Chat

Now available in our shop and download area the latest version for CMS 1.3 and Live Chat Business 1.2. That is probably the best update for you because for future updates you don't need to download and install ...

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Live Chat Business 1.3

A new update for our Live Chat Business has been released.We want to thank you for all the feedback and suggestion you have sent us in the last two weeks. Thanks to our new auto updated introduced in version ...

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HelpDesk 1.1

We are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...

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CMS 1.4

We are happy to announce that CMS 1.4 is on his way.Two new features have been implemented, the brand new Slider plugin and the brand new category manager. As always we run a few live tests first, then update ...

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Live Chat Business 1.4

We are happy to announce the release of Live Chat Business 1.4, great new features and many things have been improved.Button WizardYou can forward clients to certain pages now. The brand new button wizard will ...

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WebSocket - PHP Daemon as Server (Debian)

To run the PHP Socket Server as a service we created a bash script for Debian / Ubuntu and it should also work on other linux based server with slight modifications.The bash script:#! /bin/sh### BEGIN INIT ...

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Hook: php_admin_user_rename

Use this hook to execute PHP code in the admin/user.php file.For example:$jakdb->query('UPDATE '.DB_PREFIX.'faqcomments SET username = '.smartsql($defaults['jak_username']).' WHERE userid = ...

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Hook: php_admin_user_delete

Use this hook to execute PHP code in the admin/user.php file.For example:$jakdb->query('UPDATE '.DB_PREFIX.'faqcomments SET userid = 0 WHERE userid = '.$page2.'');if you like to include a ...

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Hook: php_admin_user_delete_mass

Use this hook to execute PHP code in the admin/user.php file.For example:$jakdb->query('UPDATE '.DB_PREFIX.'faqcomments SET userid = 0 WHERE userid = '.$page2.'');if you like to include a ...

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Hook: php_index_page

Use this hook to execute PHP code in the index.php file between the page.For example:// Confirm user if ($page == 'rf_ual') { if (is_numeric($page1) && is_numeric($page2) && ...

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HelpDesk - Client Api

HelpDesk has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...

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Auto Updater

All our software have an implemented Auto Updater the easiset way to keep your software up to date. With any of our license you have access to lifetime updates and update your software the same way as you ...

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Chat Bot

With the new update to Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a Chat Bot.The Chat Bot will answer questions automatically as long there is no operator connected. You can setup unlimited ...

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Fluid App and Live Chat 3

With Fluid App you turn your Live Chat 3 in a simple to use application for your Mac.Please download the app from the website and follow the video how to install it and create your first app.App Details ...

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Auto Update Errors

Our build in Auto Updater gives you the possibility to update your JAKWEB Software with a click. What do you need to know about Auto Updater.Auto Updater needs to have at least: cUrl file_get_contents ...

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Old Support Questions

With the new site update the old support topics concerning livechat(rhinochat) are gone. Are they archived anywhere? 

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Why Permissions of 0777?

Ok so I just installed the system and there are a heap of directories and files all with open permissions. My web hosting security policy will not allow folders with 777 & files with 664 ...

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Quick Chat Message not saved.

Hello,Error:In the live chat, the first message sent by the client does not appearto the operator, please correct this problem, is possible soon?Improvement:In online chat, it is wonderful to have the default ...

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1.2 update file editor icons

The latest helpdesk update 1.2 seem to have missing file editor icons. I'm referring to the navigation icons. I checked with chrome and firefox browser and icons are missing.

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email cc in helpdesk 1.3 doesn't send copy

Hello Jerome,I have an issue with your latest build 1.3. I wish I knew before updating, because you also update the pipe.php for which it cause issues with my piping. It apparently, overwrote what I had set ...

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Upgrade question

Hi Jerome,I was careless and did not update my LiveChat v.1.5 to v.2 in February.Now I downloaded v. 2.1 and I wonder if there's a possibility to simply upgrade from 1.5 to 2.1, or should I need the installer ...

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how to latest update

hello how to update helpdesk system to 1.7 from 1.5

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Chat Engage Proactive

Hello , I'm still having problems with my proactive chat : 1 - right gave functionality to invite the person to a new conversation, but if the person accepts , in my administrative area, there no information ...

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CMS 2.3 Release date?

Hi J, when the CMS 2.3 will be ready? I am checking every day the progress of it, but it doesn't change. Any update will be appreciated. Thanks

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Improvement and Questions

Hey,Had some feedback for improvements and a question.Questions:Since the 1.8.2 update the software is logging me out super fast and 'remember me' doesn't seem to work (yes my browser accepts cookies). Any ...

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