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Native App - HD3 / CD3

Buy our native Apps for HelpDesk 3 and Cloud Desk 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App ** You have the option ...

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Native Apps - LC3 / CC3

Buy our native Apps for Live Chat 3 and Cloud Chat 3 to publishing it under your own Name and with your own Logo and Design.One native App license includes:1 LicenseAndroid App *iOS App ** You have the option ...

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Let it snow...

Christmas is close and most of you would probably like to have a snowing effect on your website. Thanks to Javascript, CSS3 and HTML5 Canvas it is done with ease.You can add a snowing effect to any container ...

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Live Chat 3 / 3.3.2

Happy to announce the availability of Live Chat 3 - Version 3.3.2. This is mainly a bug fix release and we suggest to update as quick as possible via Auto Updater or download the package from our download area ...

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Live Chat PHP

We are proud to announce the availability of Live Chat PHP. We have received so many requests about a hosted solution that we have worked hard the whole summer to provide one men companies with the perfect ...

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HelpDesk 1.9

We are happy to announce the availability of HelpDesk 1.9. We could have called it version 2.0 because we have changed over 150 files, but not yet.Chat and tickets are now sorted and searched via datatables, ...

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Live Chat 3

We are proud to announce the release of Live Chat 3. All files have been changed, completely redesigned, easier to use embed code (no jQuery), Bootstrap 4, IOS Smilies and optimised to the last bit of code.The ...

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Exciting times Ahead

In the next couple of weeks we will introduce native apps for LCPS, Live Chat 3 and HelpDesk 3 available for IOS and Android.We have been working very hard to provide the best possible Live Chat solution for ...

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Live Chat 3.0.4

Today is a great day! With the release of Live Chat 3.0.4 we also release the official Android Native App that works together with your very own Live Chat 3 installation.We have spent the last couple of Months ...

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Native Apps are here

Finally available for both platforms the native iOS and Android app with push notifications. It has been a long process to develop something simple and fast that works with your very own server / ...

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LCPS 1.0.4

Live Chat PHP Server 1.0.4 is now available. With over 148 files changed and/or added this is the biggest update so far and you won't be disappointed.We are happy to announce the new feature: Multiple ...

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Live Chat 3.0.5

Live Chat 3.0.5 is now officially available with iOS app support, improved rest api, faster chat and many bugs have been fixed.Change log iOS App is here Improved rest api for mobile apps Inform ...

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Setup Live Chat Profile

In this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...

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Mobile Apps - Cloud Chat 3

Cloud Chat 3 has been build and designed for mobile devices, therefore you don't need a native application as it works perfect without.However native mobile apps for iOS and Android are now available, read ...

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Push Notifications via Pushover

With the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a very fair pricing policy, they want 5 USD one time fee and ...

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Native App (Android and IOS)

Native apps are here! After hard work and quite a long process the native apps are finally available.You can download the app from the Google Play and App Store for free, connecting to your very own Live Chat ...

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Native Push Notifications

Our native iOS and Android apps come with build in push notifications, to make it work you will need to get your free token and secret key from our Push Server. Please login with your username/email and ...

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Operator Status

The operator status is feature rich and simple to use, here is how it works.As you can see in the image above we have build in three status options for the operator it is like a traffic light in reverse order. ...

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Native Push Notifications not working

We receive many support tickets about our build in Push Notifications service in combination with our native iOS and Android apps.First it is important you register an account with us and add your purchase ...

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Android Push Notifications not working

Should you not receive any push notifications on your Android device or only receive push notifications when the app is open please try following:Please login to our push server and reset the keys. Enter the ...

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Engage Visitors with Chat

Hey, I thought I seen it once before, but I cant remember where and I cant find where to add a message so when a visitor is just on my page looking, I can push a message out to them to engage them, can you ...

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How to set up Pushover?

Hi, I have HelpDesk 1.9 and try to set up Pushover. I have installed the app on iOS, have set up an app inside Pushover.net, and got my token and key.I have tried to set up the settings inside HelpDesk 1.9, ...

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Push Notification

Hello,I can't login here: https://www.jakweb.ch/push/Please fix. I need push notification

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Push notifications

As you suggested I have gone to https://www.jakweb.ch/faq/a/162/native-app-android-and-iosgot a token and key, that I put in the settings of my livechat installation. However, I do not get push notifications ...

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Update guide

Hello, how i can upgrade the livechat version from 2.3 to 2.7? have you a guide?if i push upgrade in maintanance i get:DB ErrorMessage:MySQL Query fail: ALTER TABLE lc_sessions ADD `canswered` INT(10) UNSIGNED ...

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Proactive chat hang

Hi, when i have a visitor and i send proactive chat if he push yes or no .. nothing happens, and needs to refresh windows because popup don't close 

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Issue and suggestion

Hi,I want report to you some important issue with this chat software.First... I test in Firefox and if I AM the visitor, I start a chat than when operator send to me a message no sound are played. I do not ...

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Just a bug in the Forgot Password link

Hi, the Forgot password-link on https://www.jakweb.ch/push/ is wrong :-)You have a typo:https://www.jawkeb.ch/profileJust saw it.

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