We are happy to announce the release of Live Chat Business 1.4, great new features and many things have been improved.Button WizardYou can forward clients to certain pages now. The brand new button wizard will ...
Read moreWe are happy to announce the release of Live Chat Business 1.5, the first live chat that is PHP 7 ready.Improved operator login design, change between fast and slow ping, block IP and a new permission role for ...
Read moreWe are happy to announce the new version for Live Chat Business. Version 2.3 will come with a lot of new features, some requested quite a while ago, finally all available. Up to 3 PHP GET vars to start the ...
Read moreLive Chat Business 2.4 is now available. This release has one major improvement plus many bug fixes specially in Internet Explorer and Edge. The new Engage (ProActive) design for the client side is now modern, ...
Read moreHappy holidays from the JAKWEB team.We are pleased to announce the release of the latest version of Live Chat Business, 2.5. This release contains significant new functionality. Most importantly, we are ...
Read moreWe are proud to announce the availability of HelpDesk 1.8. The complete support solution has now an integrated Chat Bot. We have also added a wilcard engage (proactive) feature, that allows you to fire the ...
Read moreWe are happy to announce the new version for Live Chat Business. Version 2.6 will come with a lot of new features, like wild card proactive (engage) and a brand new chat bot. Wildcard Engage / ProActive ...
Read moreWe are proud to announce the release of Live Chat 3. All files have been changed, completely redesigned, easier to use embed code (no jQuery), Bootstrap 4, IOS Smilies and optimised to the last bit of code.The ...
Read moreCustomers are what makes your business what it is. You need them as much as they need you and knowing exactly how to engage with them is a fundamental part of your business. A proactive approach is the key to ...
Read moreWe are proud to announce the new version for HelpDesk 3. It is now available and ready to rock. Lot's of things have been changed, more than 100 files to be precise.We are proud to present the new installation ...
Read moreHelpDesk will give you a lot of options how and where you can place the live chat button without any coding knowledge.You have three/four options for buttons: slide out. slide up. button with slide up and pop ...
Read moreLive Chat Business and Live Chat WebSocket offers you a auto and manual proactive feature!But first what does ProActive mean: Acting in advance and contact your website visitors.Manual ProActiveNow the manual ...
Read moreLive Chat has many ways to display the live chat for the client. You can also upload your own image or use a simple link and do almost anything you want with it.Slide UpThe slide up can be displayed in the ...
Read moreSince Live Chat Business 2.4 we have a new design to engage customers. Before we had a tiny popup with only text, now you can have a title, image and text and the whole message is in a modern modal window.The ...
Read moreWith the latest release of Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a wildcard engage / proactive feature.The system can now listen on a wildcard url. For example you want to fire the engage ...
Read moreIn this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...
Read moreHelpDesk 3, Live Chat 3, Cloud Chat 3 and Cloud Desk 3 has a very smart built in auto engage feature. You don't need to sit in front of your computer and invite your website visitors manually (you can of ...
Read moreLive Chat 3 has more than 15 permission levels for each operator. There is the super operator which is defined in the include/db.php file, this user has access to everything and cannot be deleted. Leads ...
Read moreIn all our solution you have the option to automatically engage customers with setting the URL and other parameters but you can also manually engage customer by going to the Online User List.By clicking either ...
Read moreHelpDesk 3 has 25 permission levels for each operator. There is the super operator which is defined in the include/db.php file, this user has access to everything and cannot be deleted. Support (access to ...
Read moreCan you explain the assigning a function ProActive? What is meant by this and where can I apply it?
Read moreI installed the system in http://support.goldcoffee.pt, activated the self proactive to my website at http://dxn.pt, but when someone is online does not indicate anything (not appear in the system).I will have ...
Read moreHi Jerome,last night I configured Live Chat and it is really a great script. Congrats!The site is here: url removedI configured Auto ProActive for 15 sec, 3 pages with an URL and a msg and started to test in ...
Read moreHello Jerome,we have 3 questions:1) even though i am logged in to the operator panel and activated the online button... as soon as I navigate to another tab I appear offline... even when I navigate within the ...
Read moreHello Jak,I have a problem with the last upgrade, the chat ia missing in every our webpages, I'm able to enter into the chat and it's works fine.I have a problem also with the nexmo sms and the proactive ...
Read moreHello , I'm trying to work engage proactive, but without success. I set everything right , but the chat does not start automatically conversation with the client after 2 seconds on the site .How to set this up ...
Read moreI need the Chat Engage Proactive as 1 to any page of the site that the client is .For example, if I have in my website a blog system , we add about 15 posts a day , I do not need to configure page to page the ...
Read moreHello , I'm still having problems with my proactive chat : 1 - right gave functionality to invite the person to a new conversation, but if the person accepts , in my administrative area, there no information ...
Read moreHi Jerome,I have come across a few items that do not seem to be functioning correctly.When I select No for - Open operator private chat in a PopUp window? you can still open in a PopUp windowWhen I select No ...
Read moreI followed instructions found in various FAQs regarding ProActive. It is not triggering on pages.Also the contact form, Is this redirecting to a page with a contact form or an internal form. I set to redirect ...
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Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
