We are proud to announce the availability of HelpDesk 1.7. The complete support solution has now the possiblity to fetch unlimited email accounts via PHP IMAP.We would like to thank you once again for all the ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.With HelpDesk it is possible to convert emails to tickets. With each server control panel the setup is slightly different, however within HelpDesk the setup ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.Because virtualmin is a bit different to setup Email to Tickets or also called email piping we have here a step by step guide how to setup this feature in ...
Read moreHello Jerome,I have an issue with your latest build 1.3. I wish I knew before updating, because you also update the pipe.php for which it cause issues with my piping. It apparently, overwrote what I had set ...
Read moreHi,I have two tickets in helpdesk that are blank. However, viewing the actual email that contained the info from the ticket (I checked from the email I use for pipe), it is visible when I view the ...
Read moreHi team,I have one of the strangest bug I come accross your software. Before I tell you the issue, I just want to let you know that HelpDesk is a great support ticket system, very intuitive and practical at ...
Read moreHi Jerome,I keep getting a lot of emails showing the following:email subject: Email Pipingbody: Ticket/Answer from myownemail@email.com has not been created.I checked with my webhost and they don't produce ...
Read moreHello,I'm having an issue with customers responses not created in helpdesk. The customer that respond from his/her email client which I noticed it doesn't create the response in the ticket, are from the ones ...
Read moreHi team,I would like to know what will the imap do for helpdesk. I would like to see the benefits of it. Can that replace pipe if used solely for the purpose of creating a ticket from it?Let me know.Regards.
Read moreHello,I just installed new 1.6 version. I have an issue, pipe.php is giving the following error:Parse error: syntax error, unexpected ';' in /home/xxxxxx/public_html/s2/soporte/pipe.php on line 214I tried ...
Read moreI already install Helpdesk in my server, I create the cron and set the gmail account, but the pipe does not work, do you have some sugestion?
Read more
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
