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Live Chat 3, Helpdesk or Cloud Chat 3. Live Communication that works! JUST DOMORE GET STARTED Stop installing bloated scripts that all do the ...

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Desktop Apps

Desktop Apps: Points to your Live Chat 3, HelpDesk 3, Cloud Chat 3 or Cloud Desk 3 installation Your Logo / Icon Windows 7 and up MacOS LinuxOSBecause they are specially made for you with your ...

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Welcome Page with Countdown

In this tutorial we create a sleek and simple welcome page with a countdown timer based on HTML5, CSS3 and Bootstrap. Because we are using Bootstrap it is simple and we have a guarantee it works in all major ...

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Desktop Notifications

Desktop Notifications is on his way and will be available soon on all browsers. At the moment you can have desktop notifications on Chrome, Safari, Firefox and IE9I have been playing around with it for a while ...

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CMS 1.5

CMS 1.5 is now available, major improvements and a lot of bug fixes. As we grow quick, support questions, suggestions and feedback coming in on a daily base and of course we want to give you the best ...

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Business One Page

Ready for a Freebie? Our Business One Page based on the latest Bootstrap 4 is now available for download. It comes in 6 different colour schemes and with a fully working contact form of course. We have also ...

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Live Chat 3.0.3

Get you hands on one of the biggest release yet. We have included all the features you have requested plus much much more!We have included a public or password protected group chat in Live Chat 3 with up to 50 ...

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Live Chat 3.0.4

Today is a great day! With the release of Live Chat 3.0.4 we also release the official Android Native App that works together with your very own Live Chat 3 installation.We have spent the last couple of Months ...

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Cloud Chat 3 / Version 1.1

Summer is here and we are proud to announce the brand new Cloud Chat 3 in Version 1.1. Not just a new name, pretty much a new software. With over 250 files changed this is indeed a major update!Change log ...

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HelpDesk 3 - Version 3.5

HelpDesk 3 - Version 3.5 is finally available!It has been a very long process and it was harder then we thought. There has been so many requests and ideas for this major release, we could not resist to build ...

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Live Chat 3 - Version 4

We made it, in time and ready to rock. Live Chat 3 - Version 4 is now available. Our oldest Software has been rebuild from scratch. Brand new design, better performance and great features are now build ...

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Cloud Chat 3 - Version 2.5

Happy June and Happy New Cloud Chat 3. We finally finished the new release for Cloud Chat 3, Version 2.5 has a complete rebuild of everything.The last update was back in October and you had to wait a long time ...

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Fluid App and Live Chat 3

With Fluid App you turn your Live Chat 3 in a simple to use application for your Mac.Please download the app from the website and follow the video how to install it and create your first app.App Details ...

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Upload Buttons / SlideUp Images LC3

In Live Chat 3 you can upload live chat buttons and slide up images easily from your operator panel - buttons. Please make sure that permissions are set correctly for the folder files and the folders ...

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Native App (Android and IOS)

Native apps are here! After hard work and quite a long process the native apps are finally available.You can download the app from the Google Play and App Store for free, connecting to your very own Live Chat ...

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Native Push Notifications

Our native iOS and Android apps come with build in push notifications, to make it work you will need to get your free token and secret key from our Push Server. Please login with your username/email and ...

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Translate HelpDesk 3

Before HelpDesk 3 - Version 3.6HelpDesk 3 is fully multilanguage capable. The translation is easy and can be done right on the client side.As an operator with access to Answers/Text or as a super operator you ...

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Location Setup

The location setup is very important in Cloud Chat 3 - Administration. Before you clients can register you will need to setup the database connection to your chat server.Please login into your administration ...

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Native Push Notifications not working

We receive many support tickets about our build in Push Notifications service in combination with our native iOS and Android apps.First it is important you register an account with us and add your purchase ...

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Merge Ticket

With the release of Cloud Desk 3 Version 1.0.1 and HelpDesk 3 Version 3.4.2 we have build in a merge ticket feature.Merge a ticket can be done as long both tickets are open and from the same client.You have ...

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Client Upload Attachments - Live Support Chat

On all our software the client can upload attachments if you allow so. This is how you allow it.There is an option in your main settings to allow file sharing for the client as standard.Or you can allow ...

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Location Setup - Multi Server Setup

The location setup is very important in Cloud Desk 3 - Administration Panel when using multi server setup. Before you clients can register you will need to setup the database connection to your chat ...

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Does not send message to the online user

Hello, good morning.I found that there is a small Bug. When the user is online and clicking the icon to send the invitation message, the message is not sent to the online user.thank youJosé Gomes

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CMS 1.5 - different icons in the plugin download

Jerome,You have different icon in subcategory in Download. In main category in Download all is OK.Thaks.

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User Online

What does the bubble icon mean in the Users Online block? Does it mean that a customer that is on line wants to talk or that they are talking?Thanks!Teresa

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No icon is displayed? CMS 2.3

Hello,We have a problem with fontawesome-webfont.ttf? V = 4.7.0No icon are displayed?Failed to decode downloaded font: /fonts/fontawesome-webfont.woff2?v=4.7.0Index.php? P = plugins: 1 OTS parsing error: ...

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Best Button for Mobile Browsers

Hello,On desktop computers the livechat works perfect, the icons are perfectly set on the left side of the screen at the bottom and works fine,However on the mobile view the icon is not the same as the desktop ...

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Live Chat 3 - Issue and missed functions.

Live Chat 3 - Issue and missed functions.1. Sound message are played on every new message only for the visitor side. Should be the same in operator side or should be an option to decide in the operator side to ...

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Live Chat 3

Hi Jerome,I am having this issue in IE/Edge with the latest version installed. When a customer clicks our widget we get notification in the operator panel and when we click on the customer nothing happens but ...

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Bugs and questions for Help Desk3

We have installed HelpDesk 3 here: Https://support.motionrc.comWe have been testing for 3 hours and have some possible bugs to report and we have a few questions:Bug reports There is no option to open a ...

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