The brand new style manager for CMS is finally available. Build awesome websites with just a few clicks, unlimited possibilities, fully responsive and mobile optimised.Checkout the video how easy it is to ...
Read moreAfter our release of HelpDesk 1.1 we gained so many new customers and received a lot of new feedbacks, suggestions and bug reports. It makes us really happy to see our product live on many different domains ...
Read more29.02.2016You will remember that date because it changed the way how we build and manage websites in the future.CMS 2.0We are pleased to announce the availability of CMS 2.0. The best and easiest way to build ...
Read moreWe are happy to announce the availability of HelpDesk 1.9. We could have called it version 2.0 because we have changed over 150 files, but not yet.Chat and tickets are now sorted and searched via datatables, ...
Read moreIn the next couple of weeks we will introduce native apps for LCPS, Live Chat 3 and HelpDesk 3 available for IOS and Android.We have been working very hard to provide the best possible Live Chat solution for ...
Read moreWelcome to HelpDesk 3We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.Features Easy Installation Department(s) Support Tickets ...
Read moreIf you want your business to grow, you also have to think about offering your customers a very good customer support experience. This is why using live support or live chat can come in handy. This type of ...
Read moreDo you want to expand your online business? Then the best thing you can do is to add live support chat. This is a features that can bring in front lots of untapped potential for your website. Plus, there are ...
Read moreHappy New Year with the new release for HelpDesk 3. We have added a lot of new features and a brand new design for the client side. The package is big and many files have been changed!We have added and changed ...
Read moreHelpDesk 3 - Version 3.5 is finally available!It has been a very long process and it was harder then we thought. There has been so many requests and ideas for this major release, we could not resist to build ...
Read moreTo extend your CMS, you can extend it with plugins.Plugins are easy to install and bring great features into your website.To install a plugin follow this steps:Go to your administration panel -> ...
Read moreHelpDesk has a build in content management system, it allows you to change the text and layout via operator console, your web browser.Please login into your operator panel and go to Settings - Front Text. ...
Read moreHelpDesk 3, Live Chat 3, Cloud Chat 3 and Cloud Desk 3 has a very smart built in auto engage feature. You don't need to sit in front of your computer and invite your website visitors manually (you can of ...
Read moreCloudDesk 3 signup form explained in the front end back end. How does it look like:What you need to editAfter purchasing and installing CloudDesk 3 on your server you will need to edit a few things on the ...
Read moreHow to change or remove the visible copyright notice in Cloud Desk 3.First of all please read carefully our license agreement if you not have already.To remove the visible copyright notice in the operater, ...
Read moreWe have made a short video how to edit the front end content with the build in Content Management System (CMS).After a fresh installation the system has created two users, one super operator and one client ...
Read moreHello, When I assign a web project to a customer ( operator/index.php?p=clients&sp=edit&ssp= ) it will only take 1 option. I press All, but only the one that was originally selected ...
Read moreHello,I would like to know if there is a way to modify helpdesk to disable priority importance. 99% of all support tickets we get are high priority, but such is not really the case. The customer just does ...
Read moreHiGetting 403 ForbiddenAccess to this resource on the server is deniedon the following pageEdit Front Text -> Home Below.Edit the content > Save403 error.Other pages work
Read moreI just purchased and need the live chat be accessible ASAP.However I cannot make it look like the front end demo.Could you please assist in setting the right options when creating the button?The livechat app ...
Read moreHi, I updated from HelpDesk 1.8.x to 1.9 using the auto updater. I also edited the db.php accordingly and made an htaccess file. Today I wanted to change the text on a page, and I navigated to ...
Read moreHi Jerome,For a new project I absolutly need CMS front end to be available in two languages , but I can't find a way to do that in the settings...in the older version (Gecko) there was 3 languages options ...
Read moreHello,The front end or client side of helpdesk is missing the Dashboard. Customers were loggin in, but it didn't have a dashboard to go to. Please check that and revert.
Read moreGood morning JeromeI changed the front texts and used {cname} and it works fine, but {subject} and {ticketurl} are not working. Anything I can do?Thank you
Read moreHi Jerome,When people login to my dashboard the front is english https://login.social-boost.nl/operator/ Extend acces advanced bla bla bla i want to translate this to dutch because most of people are ...
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