Today we will show you how to install virtualmin on a fresh Ubuntu 14.04 running on a vps with the new services like digitalocean or vultr.Virtualmin is free and licensed under the GPL license, with Virtualmin ...
Read moreWelcome to our second part of how to install Virtualmin on Ubuntu 14.04 and run your own web hosting environment.Missed the first part? Read it here.Your server is up and running but not quite finished yet. In ...
Read moreWelcome to our last part of how to install Virtualmin/Webmin on Ubuntu 14.04.Should you have missed part 1 and part 2 you can read it here.In the last part we will cover how to setup your Nameserver, domain, ...
Read moreI'm sure you have seen the new facebook like button?! Like it?We do, actually that is one thing that has been asked for ages and finally they build it into the system. In this article we build a facebook like ...
Read moreWe are happy to announce the release of HelpDesk 1.1.It has been a long time since the last update for HelpDesk but we think it was worth it. We have implemented the latest administration design with the ...
Read moreAfter our release of HelpDesk 1.1 we gained so many new customers and received a lot of new feedbacks, suggestions and bug reports. It makes us really happy to see our product live on many different domains ...
Read moreWe are pleased to announce the release of HelpDesk 1.3. We have implemented all the features you have requested and fixed all the bugs you have reported. We have also improved SMTP sending and implemented a ...
Read more29.02.2016You will remember that date because it changed the way how we build and manage websites in the future.CMS 2.0We are pleased to announce the availability of CMS 2.0. The best and easiest way to build ...
Read moreIt is time for another update for our complete support solution. HelpDesk 1.4 is now available via our download area or use the Auto Updater in your operator panel.We would like to thank you once again for all ...
Read moreHappy 4th of April! We are proud to release CMS 2.1 with a brand new template called Mosaic, CMS now offers 2 templates within the package with almost unlimited options. We have not just added a new template ...
Read moreI you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...
Read morePlease note this is a guide for our old product Live Chat. Check the correct FAQ category for each product for further help. Also there is a complete user manual and installation video included in the download ...
Read moreYou will need a quality hosting enviroment with following requirements.The web server must have PHP and MySQL with one available database.Minimum requirements for your web server:Minimum PHP 5.3Minimum MySQL ...
Read moreUse this hook to execute PHP code in the index.php file between the page.For example:// Confirm user if ($page == 'rf_ual') { if (is_numeric($page1) && is_numeric($page2) && ...
Read moreHelpDesk has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...
Read moreWith live chat Business and WebSocket you have the possibility to send emails via PHP Mail() or SMTP. Standard after installation is PHP Mail() which will work fine in 99%, however some clients prefer to send ...
Read moreHelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.Setup a cron job is easy and can be done through your control panel on ...
Read moreHelpDesk has a build in content management system, it allows you to change the text and layout via operator console, your web browser.Please login into your operator panel and go to Settings - Front Text. ...
Read moreSince live chat business 2.0 you can change the text and standard answers via operator console. That way it is fully multi language ready and much easier to manage.You will find the section in:Operator Panel - ...
Read moreRemoved in HelpDesk Version 1.9, please use PHP Imap.With HelpDesk it is possible to convert emails to tickets. With each server control panel the setup is slightly different, however within HelpDesk the setup ...
Read moreHi Jérôme, nice to meet you. I tried the solution you mentioned in your email, open the include/db.php and replace the subdomain for just the mail domain but that didn't solve the problem, url are ...
Read moreHi Jerome,We solved breadcrumbs in this last ticket https://jakweb.ch/support/t/52/cms-breadcrumbs The final code has been<?php foreach($jakcategories as $ca) if ($ca['catorder'] == 1 && ...
Read moreOn the settings operator/index.php?p=settings there is an option that shows Close ticket after (day(s)). But, it doesn't close the tickets. I place 7 days, and the ticket is active after ...
Read moreHello,I would like to know if there is a way to save a draft. For tickets, that need more attention or that require a long response, it will be great to see this option. Let me know if there is way ...
Read morehey jerome,you may remember we spoke the other day re helpdesk system, i really hope you dont mind but i wanted to ask you if there was a quick way to add a new ticket to a specific web project id... something ...
Read moreHi Jerome,I would like to know if the ticket reminder can be disabled. I can't find a way through the settings to do that.Thanks,Geron
Read moreHello,I made few standard responses, from operator/index.php?p=responseticket. I made a few bullet points and about 4 paragraphs. The bug is that I used it on ticket response, but only showed the last part ...
Read moreHello,I have installed the helpdesk 1.2 but am still having some issues I'm hoping are an easy fix today. I'm confident the first issue has something to do with my db.php file but after trying a number of ...
Read moreIs it possible or has this been requested to have the Tickets Auto Refresh/Show new Replies after you enter them in?Right now it seems you have to enter the reply and close the ticket popup window. If you go ...
Read moreHi, I can not keep the green Online button.And I'm not able to create a new operator. (DB ERROR)DB ErrorMessage:MySQL Query fail: INSERT INTO co_user SET departments = 1, username = roberta, name = Roberta, ...
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Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 25.04.2024
Multiple Clients on Tickets, Upload your Logo, bug fixes.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
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