Thank you very much for your trust in our installation service. Please select the correct option above: No Option = Live Chat 3 The rest should be self explainedInstallation service includes:Installation ...
Read moreAfter our release of HelpDesk 1.1 we gained so many new customers and received a lot of new feedbacks, suggestions and bug reports. It makes us really happy to see our product live on many different domains ...
Read moreWe have updated both the HelpDesk WP Bridge and the Live Chat 3 WP Bridge. We made sure it runs on PHP 7.1 as well fixed a few issues with the correct password sync.Both bridges will update the client or / and ...
Read moreLive Chat PHP Server 1.0.4 is now available. With over 148 files changed and/or added this is the biggest update so far and you won't be disappointed.We are happy to announce the new feature: Multiple ...
Read moreWe have just published a new release for Cloud Chat 3. Get ready for some performance improvements, bug fixes and library updates.The new cookie standard is also in place, so we are ready when it is ...
Read moreCloud Desk 3 - Version 1.1.1 is now officially available and elimnates all know and reported bugs.In this release we also fixed a reported XSS issue in the live chat profile. We recommend to update as soon as ...
Read moreA couple of days ago we released HelpDesk 3 - Version 3.5.7. In case you haven't upgraded your version, it is now time to do so. :)Changelog Prevent double tickets by forcing the user to edit his last ...
Read moreThe new version for Cloud Chat 3 is now available. Get ready for some performance improvements, bug fixes and library updates.The new cookie standard is also in place and this time we also fixing wrong ...
Read moreWe wish you a great start into the new week with a new release for HelpDesk 3. It is now available in Version 3.5.8 with new features, library updates and bug fixes.Changelog Improved SMTP and Email sending ...
Read moreWelcome to HelpDesk 3 - Version 3.6 - New age for our Support Software4 Month in the making and a complete make over, 80% of the files have been changed, a modern design with easy to use features. But we did ...
Read moreIt is already time for another Update and we have build in great features and fixed all known and reported bugs. Performance and usuability improvements. The documention has also been updated.Changelog Live ...
Read moreYou will need a quality hosting enviroment with following requirements.The web server must have PHP and MySQL with one available database.Minimum requirements for your web server:Minimum PHP 5.3Minimum MySQL ...
Read moreWith CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...
Read moreHelpDesk can send ticket reminders and also it can close tickets to use this you need to setup a cronjob and point to the cron.php file.Setup a cron job is easy and can be done through your control panel on ...
Read moreSince 1.6 it is possible to fetch one or multiple emails accounts and convert them into tickets.Minimum requirements on your server to run PHP IMAP: PHP IMAP extension installed. Cronjob to run every 10 ...
Read moreWith CloudChat 3 we offer one of the first fully automated self-hosted live chat solution on the market. The minimum requirements for CloudChat 3 is as follow:Minimum Requirements VPS Server 1 GB Ram ...
Read moreHelpDesk 3 will need to run 3 cron jobs to have all features working correctly.All cron job files are in the folder cron and should be kept there otherwise you will need to modify the path inside the ...
Read moreWith HelpDesk 3 it is possible to fetch one or multiple emails accounts and convert them into tickets.IMPORTANT: Use a unique email address for the PHP IMAP, do not use this email address anywhere else or in ...
Read moreTicket ratings have been available since quite a time and that is how it works.To automatically send tickets out after closing a support case, the ticket needs to be closed for good. Means a soft close won't ...
Read moreHi team,I have one of the strangest bug I come accross your software. Before I tell you the issue, I just want to let you know that HelpDesk is a great support ticket system, very intuitive and practical at ...
Read moreHi, I have updated to Helpdesk 1.6 and try out the fetch email solution. That is a must wanted solution, so thumbs up!I have entered the correct info, thus unsure about how set ports etc (for ssl etc). I miss ...
Read moreI already install Helpdesk in my server, I create the cron and set the gmail account, but the pipe does not work, do you have some sugestion?
Read moreHello,I just installed the script on one of my sites, but I can't seem to get the fetching emails with imap working. I run the cron job to ping http://www.mydomainname.com/cron.php but nothing comes in.My ...
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Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
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