FAQ - Live Chat

Answers and Text

Since live chat business 2.0 you can change the text and standard answers via operator console. That way it is fully multi language ready and much easier to manage.You will find the section in:Operator Panel - ...

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Button Wizard

The new button code wizard is available since version 1.4. It is super easy to use and will create your button embed code in no time.Before Live Chat Business 2.0 Please always copy the one stylesheet right ...

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Automatically Redirect Client

Since Live Chat Business 1.4 you can redirect a client to a certain URL when chatting. To redirect a client you need to add the url in the field marked below.Should you add the url into the textarea (the same ...

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SMTP Email Settings

With live chat Business and WebSocket you have the possibility to send emails via PHP Mail() or SMTP. Standard after installation is PHP Mail() which will work fine in 99%, however some clients prefer to send ...

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Installation Guide

Live Chat is fairly easy to install, however if you don't follow the instructions carefully it won't work!The whole software is quite complex to serve all kind of servers, client browsers and cross domain ajax ...

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Desktop Notifications

Live Chat Business and WebSocket offers desktop notifications, never miss a client again when you working and forgot to turn on your speaker.Desktop Notifications work fine in Chrome, Safari, Edge, IE10 and ...

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WebSocket - Daemon with Upstart - Ubuntu / CentOS

With Ubuntu you should have upstart installed by default and therefore the daemon can be installed even easier.Create a new script file at: /etc/init/jakchat.conf with following content:# Infodescription Live ...

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WebSocket - PHP Daemon as Server (Debian)

To run the PHP Socket Server as a service we created a bash script for Debian / Ubuntu and it should also work on other linux based server with slight modifications.The bash script:#! /bin/sh### BEGIN INIT ...

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WebSocket versus Ajax Requests

What is the main difference between WebSocket and AJAX Requests.First speed, if a websocket connection is established you are constantly connected to the websocket server and both parties can send data in real ...

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WebSocket - Browser Compatibility

Live Chat Websocket supports the latest standard called RFC 6455. Following browser supports WebSockets today.Internet ExplorerSafariFirefoxChromeIOSAndroidBlack BerryOpera10+6+11+16+6+4.4+7+12.10+All modern ...

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