12.02.2017 3148
Since HelpDesk 1.9.6 ticket priorities are not hard coded anymore. Create as many ticket status you want, make it only for the operators or remove all.
Ticket Priorities can be found in your Operator Panel - Tickets - Priorities.
Following options you have when creating/editing ticket priorities.
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
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