FAQ

WebSocket - Protect PHP Daemon


When running a PHP Dameon it is important that it will be run only thru CLI (ssh, command line) and never from a browser (security risk).You have two options to protect the files from accessing from a ...

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WebSocket - Run PHP Daemon


The best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...

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WebSocket Minimum Requirements


Live Chat WebSocket our best live chat solution hosted on your server. Please find here the minimum requirements for Live Chat WebSocket.SSH Access to your web sever or able to run a CLI Daemon thru a command ...

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Auto ProActive


Live Chat Business and Live Chat WebSocket offers you a auto and manual proactive feature!But first what does ProActive mean: Acting in advance and contact your website visitors.Manual ProActiveNow the manual ...

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Twilio / Plivo / Nexmo SMS


I'm sure you like the SMS service integrated into Live Chat 3, Cloud Chat 3 and HelpDesk 3, however to use it you need an account with Twilio, Plivo or Nexmo.After sign up with Twilio or Nexmo you will get an ...

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1&1 Server Connection


If you install Live Chat or any our Products on a 1&1 server you might run into a database connection problem.Please use following setting to connect to your 1&1 database:define('DB_HOST', ...

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Add Super Operators


Adding another super operator is fairly easy!Please follow this steps to create another super operator:Login into your operator panel as a super administrator.Go to User and click on New User.Add all necessary ...

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Installation First Steps


I you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...

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Business - Minimum Requirements


You will need a hosting package with following minimum requirements.The web server must have PHP and MySQL with one available database (can be shared thanks to prefixes).Minimum requirements for your web ...

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Button Control - HelpDesk


HelpDesk will give you a lot of options how and where you can place the live chat button without any coding knowledge.You have three/four options for buttons: slide out. slide up. button with slide up and pop ...

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