Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question?
Please go to our support area and open a new ticket, we are happy to help you out.
The best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...
Live Chat WebSocket our best live chat solution hosted on your server. Please find here the minimum requirements for Live Chat WebSocket.SSH Access to your web sever or able to run a CLI Daemon thru a command ...
Live Chat Business and Live Chat WebSocket offers you a auto and manual proactive feature!But first what does ProActive mean: Acting in advance and contact your website visitors.Manual ProActiveNow the manual ...
I'm sure you like the SMS service integrated into Live Chat 3, Cloud Chat 3 and HelpDesk 3, however to use it you need an account with Twilio, Plivo or Nexmo.After sign up with Twilio or Nexmo you will get an ...
If you install Live Chat or any our Products on a 1&1 server you might run into a database connection problem.Please use following setting to connect to your 1&1 database:define('DB_HOST', ...
Adding another super operator is fairly easy!Please follow this steps to create another super operator:Login into your operator panel as a super administrator.Go to User and click on New User.Add all necessary ...
I you chose a stand-alone version, please read the installation manual very carefully! Installing Live Chat is very simple and the installation wizard will guide you through in only two steps.Important ...
You will need a hosting package with following minimum requirements.The web server must have PHP and MySQL with one available database (can be shared thanks to prefixes).Minimum requirements for your web ...
HelpDesk will give you a lot of options how and where you can place the live chat button without any coding knowledge.You have three/four options for buttons: slide out. slide up. button with slide up and pop ...
Release date: 09.05.2021
Improved Operator Chat, new and improved Group Chat.
Release date: 16.10.2020
Bug fixes and performance improvements.
Release date: 22.03.2021
A new age of HelpDesk 3 has begun. Ready?
Release date: 03.12.2020
Attachments in Emails, better sound notification and bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
