FAQ

WordPress, Prestashop, Joomla and Co.


Does Live Chat 3, Live Chat Business and HelpDesk work with WordPress, Joomla, Prestashop or any other software that creates a website or shop?Yes, Live Chat 3, Business and HelpDesk will work with any website ...

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Installation Guide


Live Chat is fairly easy to install, however if you don't follow the instructions carefully it won't work!The whole software is quite complex to serve all kind of servers, client browsers and cross domain ajax ...

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Desktop Notifications


Live Chat Business and WebSocket offers desktop notifications, never miss a client again when you working and forgot to turn on your speaker.Desktop Notifications work fine in Chrome, Safari, Edge, IE10 and ...

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WebSocket - Daemon with Upstart - Ubuntu / CentOS


With Ubuntu you should have upstart installed by default and therefore the daemon can be installed even easier.Create a new script file at: /etc/init/jakchat.conf with following content:# Infodescription Live ...

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WebSocket - PHP Daemon as Server (Debian)


To run the PHP Socket Server as a service we created a bash script for Debian / Ubuntu and it should also work on other linux based server with slight modifications.The bash script:#! /bin/sh### BEGIN INIT ...

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WebSocket versus Ajax Requests


What is the main difference between WebSocket and AJAX Requests.First speed, if a websocket connection is established you are constantly connected to the websocket server and both parties can send data in real ...

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WebSocket - Browser Compatibility


Live Chat Websocket supports the latest standard called RFC 6455. Following browser supports WebSockets today.Internet ExplorerSafariFirefoxChromeIOSAndroidBlack BerryOpera10+6+11+16+6+4.4+7+12.10+All modern ...

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WebSocket - Protect PHP Daemon


When running a PHP Dameon it is important that it will be run only thru CLI (ssh, command line) and never from a browser (security risk).You have two options to protect the files from accessing from a ...

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WebSocket - Run PHP Daemon


The best way to run the PHP Daemon is thru SSH and with a Session. That way you have total control what is going on with the PHP Daemon and you can access the session any time you want.First open a ssh tunnel ...

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WebSocket Minimum Requirements


Live Chat WebSocket our best live chat solution hosted on your server. Please find here the minimum requirements for Live Chat WebSocket.SSH Access to your web sever or able to run a CLI Daemon thru a command ...

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