FAQ

Full Site Domain


Design or website is not working correctly when pointing to the admin/operators panel! Please define your url in the include/db.php:// Define your site url, for example: ...

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Auto Updater


All our software have an implemented Auto Updater the easiset way to keep your software up to date. With any of our license you have access to lifetime updates and update your software the same way as you ...

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CMS - Style Manager


The brand new style manager for cms is available since version 1.2. Customise your website design is now done with a few clicks.Please note: for some changes you need to save, refresh the page and then ...

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SMTP Email Settings


With live chat Business and WebSocket you have the possibility to send emails via PHP Mail() or SMTP. Standard after installation is PHP Mail() which will work fine in 99%, however some clients prefer to send ...

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Blank Page


Should you get a blank page after uploading all files to your server and calling the installation wizard, something went obviously wrong but php error output is disabled by your host.Please refer to your ...

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Shop and Apache


If you server is running on Apache you can use the build in optimisation for Apache. This gives you the possibilities to have short URL and a slightly better search engine performance.To use the build in ...

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Shop - Minimum Requirements


You will need a hosting package with following minimum requirements.The web server must have PHP and MySQL with one available database (can be shared thanks to prefixes).Minimum requirements for your web ...

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CloudDesk 3 - Minimum Requirements


With CloudDesk 3 Self Hosted we offer one of the first fully automated self-hosted SaaS live support solution on the market. The minimum requirements for CloudDesk 3 is as follow:Minimum Requirements VPS ...

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HelpDesk - Client Api


HelpDesk has a great client api integrated. You can integrate this into your own website where your client create a user or change their data or delete their user profile. You need curl installed on your ...

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HelpDesk - Folder and File permission


When you upload your HelpDesk files to your server with your preferred FTP software, please make sure that all folders have not more then CHMOD 755 (except cache and files) and Files have not more then CHMOD ...

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