Frequently asked questions is a great source for help for all our products. On the right side bar you have also a search which will bring you faster to your answer. You cannot find the answer of your question?
Please go to our support area and open a new ticket, we are happy to help you out.
We have designed the sign up page with pure HTML and Javascript, all back end checks can be integrated in any page or design.Custom design service is available, please contact us with as much details as ...
Please make sure your server meets the minimum requirements. Self installation is not difficlut as long as you follow the manual carefully, we also offer an installation serivce it can be purchased in our shop ...
With CloudChat 3 we offer one of the first fully automated self-hosted live chat solution on the market. The minimum requirements for CloudChat 3 is as follow:Minimum Requirements VPS Server 1 GB Ram ...
Since HelpDesk 1.9 each Web Project can have his own SMTP connection. Web project A will receive and send emails from address A, Web project B will receive and send emails from the email address B.You can ...
Since HelpDesk 1.9 you can also forward the customer to another web project with GET instead of POST. That way you can create buttons the user can click to change the web project.Example with Mod ...
In this article we will guide your through the setup of your personal profile.Please login with your operator account and go to Edit Profile. Most settings should be clear however let us explain the one that ...
Live Chat Business does check every x seconds if the client has left or not. That is important otherwise the operator is talking to a client that does not exist anymore. It works the same way the other way ...
With the latest release of Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a wildcard engage / proactive feature.The system can now listen on a wildcard url. For example you want to fire the engage ...
With the new update to Live Chat Business 2.6 and HelpDesk 1.8 we have integrated a Chat Bot.The Chat Bot will answer questions automatically as long there is no operator connected. You can setup unlimited ...
With the latest releases of Live Chat Business (Live Chat 3, HelpDesk 3 and Cloud Chat 3 has a more advanced map and does not use a Google Map Api Key) and HelpDesk you will need a Google Api Key to display ...
Release date: 07.02.2024
PHP 8.3 ready, ChatGPT improvements and much more...
Release date: 13.02.2024
PHP 8.3 ready, ChatGPT, improved language files and bug fixes.
Release date: 02.04.2024
Improved ChatGPT, File upload better security, front end editor.
Release date: 20.02.2024
PHP 8.3 ready, ChatGPT improvements, bug fixes.
We program modern and fast web and mobile software, always responsive and mobile first! Not just great software also world class support, rated an average of 4.9 out of 5 stars! When you need support from us you will get it!
Feel free to contact us via our contact form at any time, we usually respond in less then 24 hours or start a chat conversation when we are online.
