FAQ

Live Chat 3 - Chat Bot


Live Chat 3 has an integrated Chat Bot which you can setup as you like and match your use.The Chat Bot will answer questions automatically as long there is no operator connected, means the client is waiting ...

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Attachments - PHP IMAP


HelpDesk can fetch emails from any and multiple email accounts and convert them into tickets. Depend on your settings it allows: Everyone can open/send a ticket with automatic register an account and send ...

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Fluid App and Live Chat 3


With Fluid App you turn your Live Chat 3 in a simple to use application for your Mac.Please download the app from the website and follow the video how to install it and create your first app.App Details ...

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Rewrite or Pretty URL's


Most of our software (Cloud Chat 3, Cloud Desk 3, Live Chat 3, HelpDesk 3 and CMS) have the option to display pretty URL's. To enable pretty URL's you will need to open your include/db.php file and ...

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Minimum Requirements Live Chat 3


Live Chat 3 needs following minium requirements. PHP 8 or higher MySQL 5.6 or higher / MariaDB 10 or higher 1 Databases (can also be shared) cUrl enabled zlib enabled (Auto Updater) SSL ...

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Embed Code - Live Chat 3


With Live Chat 3 there is only one embed code that will never change again. All settings are made within the operator panel and are immediately available on your website.It has been designed to run on pure ...

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Push Notifications via Pushover


With the latest release of Live Chat, Live Chat PHP Server and HelpDesk we have integrated push notifications via Pushover. Pushover has like us a very fair pricing policy, they want 5 USD one time fee and ...

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Mobile Apps - Cloud Chat 3


Cloud Chat 3 has been build and designed for mobile devices, therefore you don't need a native application as it works perfect without.However native mobile apps for iOS and Android are now available, read ...

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Payment Gateways - Cloud Chat 3


Cloud Chat 3 has included two payment gateways at this moment, you will need at least one account either with Paypal or Stripe.StripeStripe does accept all major credit cards.PaypalPaypal accepts payments from ...

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One license - Cloud Chat 3


One license includes Cloud Chat 3 (Live Chat Server), Sign Up page, Administration panel and an included support/news system will not stop your business from growing. The license is licensed to you (Domain). ...

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