Live Chat Light

Live Chat for your own website...

• Created: 24/08/2015
• latest Update: 24/08/2015
• By: Jérôme Kaegi
• Email: jk@jakweb.ch

Thank you for purchasing my software. If you have any questions that are beyond the scope of this help file or the FAQ on my support site, please feel free to create a Support Ticket via my website. Thanks so much!

Explanation

Live Chat Software for Customer Support Service for your Website!

Provide real-time customer support and visitor communication directly on your site. With Live Chat Light you can provide human interaction to visitors allowing you to close a sale , provide customer support or simply answer a question they may have. With no need for extra software, you can provide this from any computer, anywhere.

Scale the dizzy heights of online customer support excellence with live chat software & offer live help to your website visitor.

Powerful live chat software that helps you talk to your website visitors and convert them into customers.

Offer first class support or answer pre sales questions to your website visitors. If none of your representatives are available a contact form is shown, so you won't loose customer even if you are offline!

You not just buying the software, you also get first class support!

Incredibly easy and intuitive.

Minimum Requirements:

• PHP 5.2 and higher
• MySQL 5.0.7 and higher
• HTML5
• CSS3

Browser compatibility:

Live Chat Light will run in on all modern browsers and thanks to html5shiv also in IE7 and IE8. However you need JavaScript enabled to run the software smooth.

Installation

Installation guide - Live Chat Light

Please follow all the steps carefully.

First the include/db.php.new file

• Please rename this file to db.php
• Open the file in a text editor.
• The db.php file is commented throughout, so you should be able to work out what values to enter for the variables yourself.
• When you have finished, save the file.

Upload

• Upload all files and folders in the upload directory with your preferred FTP program.
• Set Folder permissions (CHMOD 777): cache/, files/

Install the database

• Point your browser at http://www.yourdomain.com/install/install.php (where www.yourdomain.com is the URL of your Site).

Configuration and finishing

• Please delete or rename the install folder!
• Point your browser at: http://www.yourdomain.com/operator/
• Sign in with your login information.
• Configure your Live Chat Light.
• Please check the FAQ for further information.

Help for FTP, MySQL and PHP.

• Go to our support website.

Style and Language

Style - General

Live Chat Light is fully template based

Change it to your own Style

Change the look easy, however you need some HTML and CSS knowledge to do so. This is how you start:

1. Login to your server with your preferable FTP Client
2. Start playing around with the CSS and Image Files
3. If you fill confident start move around HTML stuff in the files located in the root directory

Again, if you need any help how to start feel free to check the FAQ on the support website.

Language - General

Live Chat Light is available in english. If you language is not available, feel free to translate all the necessary files.

• operator/lang/
• lang/

If you translated Live Chat Light into your native language would be nice to send it to me, so I can implement that in the next release. You can find my contact details on the support website.

Upload your own Button

I'm sure you like your own button, I made it very simple for you!

Create two buttons in Photoshop or any other similar program. Save one button as yourname_on.png and the other as yourname_off.png. Upload the button via FTP into following directory img/buttons/en/, go to the operator panel and your buttons appear with the correct code to implement into your website.

Support

Support

With purchasing Live Chat Light you will get first class support! I build a great FAQ for any general questions and there is also a support ticket system available if you can't find a answer to your problem.

You need to have a account and confirm your purchase from codecanyon.net to get any support.

Thanks

Thank you

I want to say thank you for using Live Chat Light. I hope you enjoy the product like I do!