About JAKWEB 8 days ago 90
We are happy to announce another great update for HelpDesk 3, it is now available in Version 4.0.5. As always update as soon as possible to benefit from the newest features and bug fixes.
There is a new feature (companies) where you can group multiple clients into one company, so they can see each other tickets and even reply to it if the one created the ticket is currently not available.
Auto updater is available if you are already on Version 4.0. In this case the update takes about 5 seconds. :)
In case you struggle with the update we do offer an update service, it can be purchased in our shop.
Please login with your account and head to our support area. Make sure your support access is not expired.
Not a customer yet? Get your own professional Support - Helpdesk 3 license once and use it for life.
We would like to thank you once again for the great feedback and enjoy the latest release for the most complete support solution available.